FAQ

Orders & Shipping

What are your shipping options?

For detailed information, please refer to our Shipping Policy.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping times and rates vary by destination. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site to monitor your delivery status.

Returns & Support

What is your return policy?

For detailed information, please refer to our Return Policy.

How can I contact customer support?

You can reach our customer support team by emailing connect@suncorefoods.com or using the contact form on our Contact page. We aim to respond within 3 business days.

Products

Are your color powders natural?

Yes! Our color powders are made from real fruits, vegetables, and plants — no artificial dyes or additives. They are a clean, natural way to add vibrant color to your recipes.

How do I use your color powders?

Our color powders can be mixed into batters, doughs, frostings, drinks, and more. Start with a small amount (about 1 teaspoon) and adjust to reach your desired color intensity. A little goes a long way!

Are your products vegan and plant-based?

Most of our products are vegan and plant-based. Please check the individual product pages for full ingredient lists and certifications to confirm suitability for your dietary needs.

Do your color powders affect the taste of food?

Our powders are designed to have a minimal impact on flavor. In small quantities, most are virtually tasteless. Larger amounts may impart a subtle natural flavor from the source ingredient.

Can I use your products in baking?

Absolutely! Our powders and mixes are baking-friendly and work great in cakes, cookies, pancakes, macarons, and more. Check our blog and recipe pages for inspiration and tips.

Where are your products made?

Our products are carefully sourced and produced with quality and purity in mind. Please refer to individual product pages for origin and sourcing details.

Dietary & Allergen Info

Are your products gluten-free or allergen-friendly?

Many of our products are gluten-free and free from common allergens. Please refer to each product's label and description for specific allergen information, as formulations may vary.

Storage

How should I store your products?

For best results, store our products in a cool, dry place away from direct sunlight. Reseal packaging tightly after each use. Specific storage instructions are listed on each product's packaging.

Wholesale

Do you offer wholesale or bulk purchasing?

Yes, we offer wholesale options for businesses and bulk buyers. Please contact us at connect@suncorefoods.com for more information on wholesale pricing and minimum order quantities.